Frequently Asked Questions

Gift Cards

Will I receive a physical card when I purchase an e-gift card?

No, you will receive an email that contains a printable gift certificate.

Online Shopping Troubleshooting

I am having difficulty adding items to my cart in the webstore. Any suggestions?

Clear your browser's cache and cookies
Clearing cache and cookies is an important first step for almost any troubleshooting for internet browsing. The 'cache' is a tool used by your internet browser to speed up the page loading process. However, sometimes it can cause a problem when websites are updated and developed as files saved in the cache may conflict with what's actually coded into the website. Clearing cache and cookies is a way to be sure that any issues you may come across are actually something wrong with the website, rather than inconsistencies caused by using different browsers.

Parking

Where may I park when I visit The Quilting Bee?

There are a variety of parking options in our neighborhood.

The parking lot directly behind our building, accessible from both Westwood Avenue and Rosewood Avenue, occasionally has spaces available. You are welcomed to park there during store hours.

The municipal lot on the east side of Westwood Avenue, behind Bar Italia, and Nature's Oasis, has metered spaces.

Street parking is also available. Some spaces are metered on and near Detroit Avenue.

Parking meters are currently enforced from 8am to 6pm weekdays.
Nighttime and weekend parking is free.

Quilting Services

Do you require a deposit for quilting services?

No deposit is required for quilting services.

How much do you charge for longarm quilting services?

Pricing starts at $0.035 per square inch and varies based on quilting design and intricacy.
Customers may provide backing and batting, or may purchase both from The Quilting Bee. If you are providing backing and batting, please ensure both are at least 6" larger than your quilt top on all four sides.
Binding services are available for an additional charge.

How much does it cost to make a t-shirt quilt?

The base price is $175, and $10 per shirt side/block (12" square), plus tax. This pricing includes border, backing, and binding fabrics; batting; shirt prep; quilt top assembly; standard horizontal, zig zag, or wavy quilting, and binding.
Additional borders and custom quilting are available for an additional charge.

Do you make custom quilts?

Yes, the talented team at The Quilting Bee can work with you to create a one-of-a-kind quilt that will be sure to provide comfort and joy for years to come. Please call 216-712-6579, or email buzz@thequiltingbeeonline.com to discuss.

Do I need an appointment for a longarm or memory quilt consultation?

Yes. Please call 216-712-6579, or email buzz@thequiltingbeeonline.com to schedule.

Returns, Exchanges, and Refunds

May I return or exchange merchandise?

All sales are final - no returns, exchanges, or refunds.

Rewards Program

Do I need a reward card?

No, you do not need a reward card to participate in The Quilting Bee's Reward Program.
The cashier will ask you for your name when you check out. This will ensure that your purchase earns reward points.

What purchases earn reward points?

Reward points are earned for purchases of products, including discounted and sale items.
While class instructional fees do not earn reward points, the purchase of class supplies does earn points.
The purchase of quilting services does not earn reward points.

Will I earn reward points on the purchase of a gift card?

No, the purchaser of a gift card will not earn reward points.
However, the gift card recipient will earn reward points when the gift card is used for payment.

Will I earn reward points on online purchases?

Yes, reward points are earned on online product purchases.

Can I use reward points for online purchases?

Yes!
Log in to your online account by clicking on "Login" on the navigation bar. Enter your login information.
In the dropdown under "Account" in the navigation bar, click on "Rewards."
If you have earned a reward, a coupon code will be listed. Enter this coupon code at checkout.
If you do not have an online account, click "Create Account," and use the email address that you provided The Quilting Bee when making an in-store purchase.

Shipping

Do you ship?

Yes, we ship to addresses within the United States.
Click here to view our Shipping Policy.

What are your shipping rates?

We have flat rate domestic shipping:
$5 standard
$20 express

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Shop Hours

MON	CLOSED
TUE	11am - 6pm
WED	11am - 6pm
THU	11am - 6pm
FRI	10am - 4pm
SAT	10am - 4pm
SUN	11am-4pm

Contact Us

The Quilting Bee
(216) 712-6579
buzz@thequiltingbeeonline.com
15709 Detroit Avenue
Lakewood, OH 44107

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